PRIVACY POLICY

Platform: HonjekExpress.com
Business Owner: HONJEK TECHNICAL LIMITED
Effective Date: 01/01/2025

1. INTRODUCTION

HONJEK TECHNICAL LIMITED ("HonjekExpress", "we", "us", or "our") is committed to protecting the privacy and personal data of users on HonjekExpress.com. This Privacy Policy explains how we collect, use, store, disclose, and protect personal data in compliance with the Nigeria Data Protection Regulation (NDPR) and other applicable laws.

By accessing or using HonjekExpress.com, you consent to the practices described in this Policy.

2. SCOPE OF THIS POLICY

This Policy applies to:

• Customers purchasing products on HonjekExpress.com
• Vendors and merchants operating stores on the platform
• Website visitors and users interacting with our services
• Third parties who communicate with us through the platform

3. PERSONAL DATA WE COLLECT

We may collect the following categories of personal data:

3.1 Customer Data

• Full name
• Email address
• Phone number
• Delivery and billing address
• Payment transaction details (processed securely via third-party gateways)
• Order and purchase history

3.2 Vendor Data

• Full name or registered business name
• Government-issued identification details
• CAC registration details (for businesses)
• Bank account information
• Contact information
• Product listings and transaction records

3.3 Technical & Usage Data

• IP address
• Browser type and device information
• Website usage data and cookies

4. LAWFUL BASIS FOR PROCESSING DATA

We process personal data based on one or more of the following lawful grounds:

• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests
• User consent (where required)

5. HOW WE USE PERSONAL DATA

Personal data is used to:

• Create and manage user and vendor accounts
• Process orders, payments, refunds, and settlements
• Verify identity and perform KYC checks
• Resolve disputes and customer complaints
• Improve platform functionality and security
• Comply with regulatory and legal requirements

6. PAYMENT PROCESSING

HonjekExpress does not store full payment card details. All payments are processed securely through approved third-party payment gateways, including Paystack, in accordance with their security standards and policies.

7. DATA SHARING & DISCLOSURE

We may share personal data with:

• Payment processors and financial institutions
• Logistics and delivery partners
• Regulatory authorities and law enforcement agencies (where required)
• Technology service providers supporting platform operations

We do not sell or rent personal data to third parties.

8. DATA RETENTION

Personal data is retained only for as long as necessary to:

• Fulfill the purposes outlined in this Policy
• Meet legal, regulatory, or contractual obligations

Data no longer required is securely deleted or anonymized.

9. DATA SECURITY

We implement appropriate technical and organizational measures to protect personal data, including:

• Secure servers and access controls
• Encryption and password protection
• Restricted access to sensitive information

Despite these measures, no system is completely secure, and users acknowledge this risk.

10. USER RIGHTS UNDER NDPR

Under the NDPR, users have the right to:

• Access their personal data
• Request correction of inaccurate data
• Request deletion of personal data (subject to legal obligations)
• Withdraw consent (where applicable)
• Object to certain data processing activities

Requests can be made by contacting us using the details below.

11. COOKIES & TRACKING TECHNOLOGIES

HonjekExpress uses cookies to:

• Enhance user experience
• Analyze website traffic
• Improve platform performance

Users may manage cookie preferences through their browser settings.

12. THIRD-PARTY LINKS

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of such websites and encourage users to review their policies.

13. CHILDREN’S PRIVACY

HonjekExpress does not knowingly collect personal data from individuals under the age of 18. If such data is identified, it will be promptly deleted.

14. POLICY UPDATES

HONJEK TECHNICAL LIMITED reserves the right to update this Privacy Policy at any time. Continued use of the platform constitutes acceptance of the updated Policy.

15. CONTACT INFORMATION

For privacy-related inquiries or NDPR requests, contact:

HONJEK TECHNICAL LIMITED
Website: https://honjekexpress.com
Email: support@honjekexpress.com

Last Updated: [08/05/2025]