TERMS & CONDITIONS

Platform: HonjekExpress.com
Business Owner: HONJEK TECHNICAL LIMITED
Effective Date: 01/01/2025

1. INTRODUCTION

These Terms & Conditions ("Terms") govern access to and use of HonjekExpress.com, a multi-vendor e-commerce marketplace operated by HONJEK TECHNICAL LIMITED ("HonjekExpress", "we", "us", or "our").

By accessing, registering, or using this website, you agree to be bound by these Terms, our Privacy Policy, Acceptable Use Policy, Vendor Terms & Conditions, Return Policy, and Refund & Dispute Resolution Policy.

2. DEFINITIONS

• Platform: HonjekExpress.com
• Company: HONJEK TECHNICAL LIMITED
• User: Any visitor, customer, or vendor using the platform
• Customer: A user purchasing products
• Vendor: A third-party seller listing products
• Order: A purchase made through the platform

3. ELIGIBILITY & ACCOUNT REGISTRATION

• Users must be at least 18 years old to create an account
• Users must provide accurate and up-to-date information
• Users are responsible for maintaining account confidentiality

HonjekExpress reserves the right to suspend or terminate accounts that violate these Terms.

4. PLATFORM ROLE & LIMITATION

HonjekExpress operates as an online marketplace intermediary that facilitates transactions between customers and independent vendors.

Unless expressly stated, HonjekExpress does not manufacture, own, or directly sell third-party vendor products and is not responsible for vendor-specific obligations beyond platform policies.

5. PRODUCT LISTINGS & PRICING

• Vendors are responsible for the accuracy of product listings
• Prices are subject to change without notice
• HonjekExpress reserves the right to remove inaccurate or prohibited listings

6. ORDERS & PAYMENTS

• All payments must be processed through approved payment gateways (including Paystack)
• Off-platform payments are strictly prohibited
• Orders are confirmed only after successful payment

HonjekExpress may cancel orders suspected to be fraudulent.

7. DELIVERY & FULFILLMENT

• Vendors are responsible for shipping and delivery of products
• Delivery timelines are estimates and may vary
• HonjekExpress is not liable for delays caused by vendors or logistics partners

8. RETURNS, REFUNDS & DISPUTES

Returns, refunds, and disputes are governed by the platform’s Return Policy and Refund & Dispute Resolution Policy.

HonjekExpress reserves the right to make final decisions on disputes in accordance with applicable laws.

9. USER OBLIGATIONS

Users agree not to:

• Engage in fraud or illegal activities
• Violate payment system rules
• Post false reviews or misleading information
• Infringe intellectual property rights

10. INTELLECTUAL PROPERTY

All website content, logos, trademarks, and designs belong to HONJEK TECHNICAL LIMITED or its licensors.

Unauthorized use is prohibited.

11. ACCOUNT SUSPENSION & TERMINATION

HonjekExpress may suspend or terminate accounts for:

• Policy violations
• Fraudulent or illegal conduct
• Abuse of refunds or chargebacks

Outstanding obligations must be settled before account closure.

12. DISCLAIMER & LIMITATION OF LIABILITY

HonjekExpress provides the platform "as is" and does not guarantee uninterrupted or error-free service.

To the maximum extent permitted by law, HonjekExpress shall not be liable for indirect, incidental, or consequential damages.

13. INDEMNIFICATION

Users agree to indemnify and hold harmless HONJEK TECHNICAL LIMITED from claims arising from:

• Breach of these Terms
• Vendor product issues
• User misconduct

14. GOVERNING LAW & JURISDICTION

These Terms shall be governed by the laws of the Federal Republic of Nigeria, and Nigerian courts shall have exclusive jurisdiction.

15. AMENDMENTS

HONJEK TECHNICAL LIMITED reserves the right to modify these Terms at any time. Continued use of the platform constitutes acceptance of updated Terms.

16. CONTACT INFORMATION

For inquiries regarding these Terms:

HONJEK TECHNICAL LIMITED
Website: https://honjekexpress.com
Email: support@honjekexpress.com

Last Updated: 08/05/2025